Tuesday, September 24, 2019
Organizational Culture and Quality Management Practices Assignment
Organizational Culture and Quality Management Practices - Assignment Example In the same way, technology also seems to be highly significant in the process of developing effective competitive strategies (Hill, 2008, p. 72). Technology makes the production of goods and services to be highly efficient and effective, which is desirable for business activities. Ã Amidst an increase in the number of businesses that are emerging in different industries, the need for high standards of quality is something that cannot be overlooked. Different industries have different ways by which they develop and apply quality standards in their management approaches. The use of quality standards ensures that the goods and services that are manufactured follow certain standards and guidelines. According to Horowitz (2010), quality management is an approach that business organizations use in enhancing customer loyalty and success in their operations. This is because customers prefer associating with companies that are known to have standards of product and service management. In this paper, I will be examining the process of development and application of quality standards in the organization that I work for as a sourcing manager, which is the healthcare industry. Ã Goes (2013), explains that the use of quality standards is something that has existed for a very long time in different industries. The need to develop and use measures and standards in the production process often shows that a business is geared towards developing and maintaining its market share. An organization that follows this trend indicates conscious efforts in achieving conformity, reducing high levels of variations and controlling the quality features of their goods and services. All these efforts are often made with the intention of replicating desirable outcomes and making improvements in the management processes of particular business organizations.
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