Thursday, November 21, 2019
Free topic Research Proposal Example | Topics and Well Written Essays - 250 words
Free topic - Research Proposal Example In fact, Harter et al. [3: 276] indicate that employee satisfaction and engagement are related to company performance. The plan is to prepare an analytical report of the problem at Wal-Mart, highlighting the impact on the business and making recommendations. Wal-Mart has been plagued by high rates of employee turnover and this has resulted in long check out lines in some cases while some of the companyââ¬â¢s store shelves remain virtually empty because of insufficient staff to restock them [1]. This has led to customers turning to Wal-Martââ¬â¢s competitors. 1. R. Dudley. ââ¬Å"Customers Flee Wal-Mart Empty Shelves for Target, Costco.â⬠Internet: http://www.bloomberg.com/news/2013-03-26/customers-flee-wal-mart-empty-shelves-for-target-costco.html, Mar. 26, 2013. [May 16, 2013] 3. J.K. Harter, F.L. Schmidt, and T.L. Hayes. ââ¬Å"Business-Unit-Level Relationship Between Employee Satisfaction and Employee Engagement, and Business Outcomes: A Meta-Analysis.â⬠Journal of Applied Psychology, vol. 87(2), pp. 268 ââ¬â 279, 2002. I am requesting your authorization in carrying out a project on the ââ¬ËEmployee and Customer Satisfaction Issues at Wal-Mart.ââ¬â¢ The project will last for approximately one month and will be carried out by two persons ââ¬â myself and another colleague. The project will provide an analytical report describing the problem faced by Wal-Mart and recommend the best from a set of three options provided for solving the problem. The project is budgeted to cost approximately $6,400. The proposed plan along with details of the timeline and budgeted costs are
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